RETURN AND REFUND POLICY

We are happy to offer a simple and transparent return policy to ensure you have a worry-free shopping experience. Here’s how it works:

• You can return a product within 14 days from the date of receiving the package.
• The product must be returned in the same condition as received, without any damage or breakage, and in its original packaging.
• Intimate apparel and products that are excluded for hygiene reasons cannot be returned.

To initiate the return process, contact our customer service via the WhatsApp icon located on the left side of your screen. Our team will provide you with all the instructions to complete the return.

• Return shipping is completely free! There are no additional costs for returning a product.

• The refund is free and will be processed within 7 business days from the request.
• The refund will be credited to the account from which the payment was made.

We’re here to make your shopping experience as easy as possible. If you have any questions or need assistance, feel free to contact us!